Ordered a medium grand big Mac meal with a milkshake. Ended up waiting 20minutes while people who ordered after me were getting served before me. So I went up to the counter and asked for my number 53. The girl said that they were waiting on the milkshake machine getting fixed! Why they didn’t tell me this earlier god only knows! So I said you should have said, I’ll take a Fanta instead. Then I ask for a fresh burger becoase the one they wanted to give me had been sat there 25 minutes by this point! Got home with my food to find they’d give me a regular Big Mac baring in mind I paid for a GRAND Big Mac meal and an extra 70p for the milkshake I didn’t end up getting. Phone the store to be told by Emma, to come back and they’ll change it! I’m not travelling all the way back for something they should have got right in the first place. Fuming. This isn’t the first time this has happened here to me either safe to say I will not be going back AVOID!
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Aimee 23. Mar 2023 at 20:39
Ordered a medium grand big Mac meal with a milkshake. Ended up waiting 20minutes while people who ordered after me were getting served before me. So I went up to the counter and asked for my number 53. The girl said that they were waiting on the milkshake machine getting fixed! Why they didn’t tell me this earlier god only knows! So I said you should have said, I’ll take a Fanta instead. Then I ask for a fresh burger becoase the one they wanted to give me had been sat there 25 minutes by this point! Got home with my food to find they’d give me a regular Big Mac baring in mind I paid for a GRAND Big Mac meal and an extra 70p for the milkshake I didn’t end up getting. Phone the store to be told by Emma, to come back and they’ll change it! I’m not travelling all the way back for something they should have got right in the first place. Fuming. This isn’t the first time this has happened here to me either safe to say I will not be going back AVOID!
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